Frequently Asked Questions
Discover the answers to your frequently asked questions
About NO-DUPE
NO-DUPE is a young, female-founded brand celebrating authenticity, well-being, and functional self-care. We create functional self-care rituals, fragrances with a clear purpose for your mind and mood, just like skincare has for your skin. We believe authenticity is the highest frequency. That’s why our fragrances, powered by scent, (neuro)science, sound, and affirmations, are designed to support your emotional well-being and help you reconnect with what you’re truly seeking: your authentic self.
A functional fragrance is more than just a ''nice'' scent, it’s a fragrance intentionally designed to influence your mood, emotions, and well-being. Backed by (neuro)science, these fragrances use specific scent molecules known to affect the brain and nervous system, that can help you achieve a desired feeling. At NO-DUPE, we combine scent, science, sound, and affirmations to create functional fragrances that can help you support your well-being.
Eau de Mind® is NO-DUPE's sensory tool for intentional living. Each scent is carefully crafted not only to delight the senses, but to serve as a daily anchor, combining the power of scent, affirmation, and sound to support your emotional well-being. At its core, Eau de Mind® integrates functional fragrance with the science of neuro-association: by pairing a distinct scent with affirmations and matching music, you can help to train the mind to link the aroma with specific positive emotional states. With repeated, intentional use, the fragrance evolves beyond scent; it becomes a personal ritual. Eau de Mind® invites you to turn your daily fragrance application into a moment of mindfulness, helping you navigate life with clarity, presence, and purpose.
Our fragrances have a recommended shelf life of over 30 months from production, when stored at room temperature, away from direct light, humidity, and air exposure. To ensure the best experience, we advise using your fragrance within this time frame once opened, and storing it in a cool, stable environment.
The full ingredient list is provided with each individual product. All our formulations comply with the strict IFRA standards and are certified Vegan & Cruelty-Free (PETA approved). If you have any questions or concerns about allergies or sensitivities, please don’t hesitate to email us at info@no-dupe.com , we’re happy to assist you.
We consciously avoid using plastic in our 50ML packaging and have chosen not to include caps on our 2ML testers to reduce unnecessary waste. Our full-size bottles feature specially crafted wooden and cork caps, combining natural materials with thoughtful design. While eco-friendly choices are a part of our approach, we see sustainability as a broader, ongoing journey, one that includes long-term responsibility in materials, production, and social impact. We are continuously exploring ways to improve and innovate in this area. If you have feedback or ideas, we warmly invite you to email us at info@no-dupe.com
Shipping & Delivery
At this moment, we ship exclusively to the Netherlands and Belgium. If you’re outside these regions, we invite you to sign up for our newsletter to stay informed, we’ll let you know as soon as we expand our shipping options.
For the Netherlands, we offer free shipping on all orders. For Belgium, shipping is free on orders over €75. For orders below this amount, a shipping fee of €9.99 applies.
If you place your order Monday to Friday before 16:30 we’ll ship it out the same day. We aim for an average delivery time of 1 to 2 business days.
Returns & Refunds
You can return your order within 30 days, take your time to experience the products at your own pace. For full details, please refer to our Return Policy Page
If you wish to make a return, simply follow the steps in our Return Policy - You have 30 days to decide, and we kindly ask that items are returned in their original condition. If you have any questions or need assistance, don’t hesitate to reach out to us at info@no-dupe.com we’re here to make the process smooth and easy for you.
Once the returned item is received and inspected, refunds will be processed within 7 business days.
Contact
For any questions, feedback, or assistance please fill in our contact page or feel free to email us at info@no-dupe.com.
YOU MANIFEST. WE DELIVER. (TO YOUR INBOX)
YOU MANIFEST. WE DELIVER. (TO YOUR INBOX)
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